Most projects follow a three-phase timeline: Discovery takes 2-4 weeks, Development runs 6-12 weeks depending on complexity, and Deployment takes another 2-4 weeks. A focused automation project can go live in as little as 8 weeks.

We provide a detailed timeline estimate after the Discovery phase, once we fully understand your data landscape and integration requirements. We favour iterative delivery so you see working results early.

No. A thorough data audit is part of our Discovery phase. We assess the quality, structure, and accessibility of your data before recommending any solutions. Most businesses have more usable data than they realise, it just needs the right approach to unlock it.

If your data needs cleaning or restructuring, we handle that as part of the project. We'll be honest about what's feasible with your current data and what improvements would deliver the best return.

We complement your existing team, not replace them. Many of our clients have strong engineering teams that lack specific AI and machine learning expertise. We work alongside your developers, share knowledge, and ensure a smooth handoff so your team can maintain and evolve the system independently.

We can also provide training and documentation tailored to your team's technical level, ensuring long-term self-sufficiency.

We offer three engagement models: project-based pricing for defined deliverables, monthly retainers for ongoing AI development and support, and hybrid arrangements that combine both. Every engagement starts with a paid Discovery phase so we can scope accurately.

We believe in transparent pricing with no hidden costs. After Discovery, you'll receive a detailed proposal with clear deliverables, timelines, and costs before committing to the full project.

Deployment is not the finish line, it's the starting point. We provide ongoing monitoring, performance tracking, and optimisation to ensure your AI system continues to deliver results as your data and business evolve. Models can drift over time, and we proactively address that.

We offer flexible support plans ranging from quarterly check-ins to dedicated monthly retainers, depending on the complexity and criticality of your AI system.

Absolutely. Integration is a core part of how we work. We build AI solutions that connect with your existing CRM, ERP, data warehouse, or custom applications through APIs and standard protocols. Our goal is to enhance your current stack, not replace it.

During the Design phase, we map every integration point and test connectivity before development begins. This ensures a smooth deployment with minimal disruption to your operations.

Data security is foundational to everything we build. We follow industry best practices including encryption at rest and in transit, role-based access controls, and GDPR compliance. We never use your data for any purpose other than what's explicitly agreed upon.

For sensitive industries like healthcare and finance, we implement additional safeguards and can work within your existing security frameworks and compliance requirements.